Privacy Policy.

Your Privacy at Meredith.

We value the trust you place in us. We have safeguards positioned to respect your privacy. The policy below describes the information we gather about you and how we use it. Meredith is committed to protecting our customers’ right to privacy and to the ethical and responsible use of your information online. If you have any concerns about this privacy policy, please contact us at online@meredith.com.au

Types of personal information we may gather: Meredith gathers personal and non-personal information from you in order to provide superior service, communicate offers on merchandise and services which we believe will be of interest to you, customize our communications to you, administer our business, and improve your shopping experience. The following are examples of the personal information we gather from you.

Purchases – When you place an order, you give us your name, address, phone number and/or e-mail address plus payment information.

Non-Purchases – There may be instances when you are not making a purchase at Meredith and you give us your name, address, phone number and/or e-mail address, and where applicable, payment information, or when somebody else gives us your name, address, phone number and/or e-mail address, and where applicable, payment information. A situation when this may occur is when you return merchandise.

Personal Shopping Account – If you create an Account with us so that you may place orders more conveniently, you authorize us to store your name and shipping address(s).

How we use personal information:

We ask you for certain kinds of personal information in order to provide you with the services you request and to process and deliver your order. We also may use your personal information to provide you with customized communications and keep you updated on the latest promotions or products that may interest you.

Along with respecting your privacy, Meredith diligently strives to keep your personal information safe and secure. (Please see our Security Policy)

What are cookies?

‘Cookies’ are small data files that one of our servers sends to your computer via your Web browser when you connect with our Website. Their primary function is to help us remember you by tracking your browsing sessions, which enables us to collect non-personally identifiable information (such as your IP address, browser type, and domain name, etc.), and provide you with a more relevant shopping experience.

How we use cookies:

We use cookies to help process your order through our website and to provide you with a personalized shopping experience. To place an order and complete your transaction on matissertw.com.au, you must have ‘cookies’ enabled on your Web browser. (If you don’t want to enable cookies but would like to place an order, please use the ‘Contact Us’ form. You must also have cookies turned on in order to create a personal account on matissertw.com.au and to access that online account.

Cookies also help us:

  • Determine which features and tools you use, and which pages you visit on matissertw.com.au
  • Remember which items you’ve placed in your shopping bag.
  • Enable you to checkout faster if you’ve created an account with us.

If you have any concerns about leaving cookies on your computer for extended periods, you can delete them using your browser preferences or privacy menus.

Our Business Partners

In order to ship and track merchandise, we make your name and address available to certain companies that help us provide you with those services.

If you do not want to have your name shared with non-affiliated companies, or if you no longer wish to receive e-mails you can contact us via e-mail at online@meredith.com.au Please include your name and mailing address in the message. If you would like to no longer receive e-mails from Meredith, please unsubscribe or click on the ‘unsubscribe’ link included in all e-mails sent by us.